25 Soft Skill Interview Questions to Prepare For

By: Megan Jones

As you prep for your next interview it is important to consider the questions they may ask you. You may have prepped answers for why you are qualified for the position, showcasing your hard skills. Although, it is important to fit within the job-related criteria, hiring managers and employers alike are also going to gauge what your soft skills are. Therefore, it is equally as important to prep for these questions. Here are 25 soft skill interview questions to prepare for in your next interview.

What is the difference between Soft and Hard Skills?

You may be wondering what are hard vs soft skills and how are they different? Hard skills are job-related qualities. It is the skills you possess that showcase your capability to perform the job duties effectively. Conversely, soft skills are the personal qualities you possess. These are the skills that will aid in your productivity and success in the workplace.  

25 Soft Skill Questions


Communication is essential in any organization. It is imperative that you can effectively communicate across all your organizations platforms.

  • Do you prefer to speak one-on-one, in a small group, or in front of a large group?
  • How do you handle speaking to customers or clients whose first language is not the same as your own?
  • Which is more important? Being a good listener or a good speaker?
  • How would you explain a new complex process to a client or coworker?

All of these questions are to gauge where your communication is at and how you would handle different situations. Take the time to reflect and consider how you would answer these questions.


Rome wasn’t built in a day, and it wasn’t built by one person. Teamwork is how every organization accomplishes their goals. Therefore, even if you prefer working alone, it is essential that you are capable to work in a team.

  • Do you prefer working alone or in a team? Why?
  • Describe a time that you had to work with someone who had a conflicting personality than yours. How do you handle the situation?
  • What are three important characteristics in a teammate?
  • Give an example of when you collaborated with your team to complete and important project or meet an impending deadline.

Your responses to these questions will infer how you feel about working in a team and the type of teammate you are to others.


The hiring manager or your future manager, wants to know that they can depend on you.

  • Describe how you manage your time when you have multiple tasks at once.
  • Describe a time you struggled to meet a deadline. What did you do?
  • What tools and processes do you use to keep yourself accountable in the workplace?

Your manager wants to understand how you work different situations, and how you can manage your work especially when there are multiple projects and deadlines arising.

Conflict Resolution

Unfortunately, but inevitably conflict in the workplace will arise. Therefore, it is important that you are able to resolve conflict successfully and cohesively with your colleagues.

  • Describe a time where you disagreed with a past manager.
  • Describe a time where you had a conflict with another coworker. How did you work to resolve this conflict? What was the outcome?
  • How do you deal/address with different opinions or perspective in the workplace?
  • Describe a time that there was a conflict with a customer. What was the resolution and how did you calm the customer down?
  • How do you remain respectful while expressing your opinion?

These questions reflect on your past and gauge how you would handle future situations.

Leadership Resolution

Being a leader is a great quality to possess. Your hiring manager may work to see your potential of being a leader, or how you would handle a management situation or position.

  • Tell me about a time you took initiative on a project.
  • Where do you see yourself in five years?
  • When working in a group what role do you take on?
  • How do you delegate your tasks?

Being a leader or possessing the potential to lead is a great skill to possess and can address how your manager may see your growth within the organization in the future.

Problem Solving Questions

Problem solving is noticing that there is an issue or process that needs a revision, or can be streamlined. It can showcase your initiative as well as show your capability to be able to solve an issue without direction from your manager.

  • Tell me about a time you took initiative and solved a problem.
  • What steps do you take when you find a mistake or inaccuracy in your own work?
  • What are your steps in the problem-solving process and solution?
  • What resources do we use to resolve a problem?
  • What would you do if you were asked to perform a project you have never done before?

Being able to problem solve is an essential skill to possess. It shows your capability to be dependable and take action when you notice a problem.

Final Thoughts

Soft skills are equally as important as hard skills. These skills showcase the type of worker and person you are. Consider your responses and how you want to present who you are as a person in your next interview.

We wish you the best of luck in your next interview!

Looking for more Resources? Check out the links below!

101 Soft Skill Interview Questions-Indeed

24 Adjectives to Use to Describe Yourself in an Interview-PsiNapse

Ending an Interview: Do you Have any Questions


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